Make a difference where it matters most.  

Every day, women and children across South Australia take courageous steps towards safety and recovery.  At Women's Safety Services SA (WSSSA), our team walks alongside them through those moments, providing specialist support, advocacy and hope. 

As a leading provider of domestic and family violence services, we are committed to a future where women and their children live safely and thrive in communities free from violence.  Behind that vision is a dedicated workforce of passionate, skilled and resilient professionals who make a genuine difference every day.  

If you're looking for meaningful work, a supportive team and the opportunity to contribute to life-changing outcomes, we'd love to hear from you.  

THE OPPORTUNITY

We are seeking an experienced and compassionate Domestic Violence Case Manager to join our Northern Suburbs Accommodation Program. 

In this role, you'll work directly with women and children experiencing domestic and family violence, helping them navigate crisis, increase their safety, and work towards their goals for the future.  

You will:

• Conduct risk & safety assessments and establish client needs;
• Provide crisis intervention, advocacy and case management support;
• Develop and implement client-centred safety and support plans; 
• Work collaboratively with internal and external services to achieve positive outcomes for clients; 
• Maintain accurate client records and documentation.  

This is a full time, fixed term contract until 30 June 2027, located at our Northern suburbs site.

While ongoing employment beyond the contract period cannot be guaranteed, WSSSA is a growing organisation that actively supports internal mobility and career development.  We regularly recruit across multiple programs and locations, and there may be future opportunities for high-performing employees beyond the life of this contract. 

Position Description can be found HERE

ABOUT YOU

You are a capable and adaptable practitioner who can remain calm under pressure while building trusting relationships with women and children from diverse backgrounds.  

To be successful, you will have:

• A degree qualification (or be working towards one) in Social Work or a related discipline, or equivalent experience relevant to the role.  
• Significant experience in case management, crisis intervention or case work within a domestic and family violence or related sector.  
• Knowledge of risk assessment, safety planning and trauma-informed practice.  
• Strong interpersonal, communication and advocacy skills.  
• The ability to manage competing priorities and complex case loads.  
• Experience maintaining electronic client records and case notes with a high level of accuracy.  
• Ability to participate in an on-call roster as required.  
• A current full drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance.

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

At WSSSA, you'll join a values-driven organisation that invests in its people because we know that supporting our workforce is essential to supporting our clients.  

Our employees enjoy:

• Level 5, Social, Community, Home Care & Disability Award: Hourly rate of $54.14
• Generous above award Enterprise Agreement entitlements: Including • 5 Wellbeing days • On-Call leave • 6 weeks paid parental leave • Paid Domestic & Family Violence Leave • First Nations Ceremonial, and Cultural leave
• Salary Packaging Options: up to $15,900 tax free and other incentives available
• Commitment to work life balance: flexible hours/ ways of working
• Career Development Opportunities: promotion opportunities, on the job and in-house training.
• Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
• Specialist Trauma-informed Employee Assistance Program

This is more than a case management role.  It's an opportunity to contribute to the safety, recovery and empowerment of women and children affected by domestic and family violence while building your career with one of South Australia's leading specialist services.  

HOW TO APPLY

Applications must include your resume and a cover letter, addressing the person specification within the position description.

APPLICATIONS CLOSE: 30 October 2026

Applications will be reviewed as received and the position closed earlier should a suitable candidate be found. 

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work within Women’s Safety Services SA (WSSSA).