Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence. Our staff have passion, courage, and resilience that nurture and support life-changing outcomes for clients.

THE ROLE

Our Domestic Violence Crisis Line (DVCL) is a fast paced busy and intensive 24/7 telephone service, providing state-wide crisis responses to clients and their children experiencing Domestic & Family Violence.

The Emergency Accommodation Administrative Officer is a new pilot role within the Domestic Violence Crisis Line. It is responsible for administrative support to DVCL Crisis Response Specialists to place victim-survivors in emergency accommodation, including booking and managing accommodation, transport and practical support. This role also supports information sharing, reporting and data collection.

Potential for full or part time hours with hours to be negotiated.  Negotiated hours to be worked across a roster between 7am-7pm (Mon&Fri) and 9am-5pm (Tues-Thu).  Initially offered on a fixed term contract until June 2027, based in the WSSSA head office in Adelaide.

A full position description can be found HERE

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

We are proud to offer the following benefits to our valued staff:

• Level 3, Social, Community, Home Care & Disability Award: Hourly rate of $39.1675 + penalty rates
• Generous above award Enterprise Agreement entitlements: Including • 5 Wellbeing days • 5 weeks of annual leave • 6 weeks paid parental leave • Paid Domestic & Family Violence Leave • First Nations Ceremonial, and Cultural leave
• Salary Packaging Options: up to $15,900 tax free and other incentives available
• Commitment to work life balance: flexible hours/ ways of working
• Career Development Opportunities: promotion opportunities, on the job and in-house training.
• Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
• Specialist Trauma-informed Employee Assistance Program

ABOUT YOU

To succeed in this exciting and demanding role you will need:

• Qualification in administrative management and IT, or experience commensurate with the position
• Strong administration skills and advanced competency in using the Microsoft Office Suite and client management systems (ideal);
• A high level of initiative, attention to detail, and ability to manage competing priorities and plan and manage workload;
• Strong interpersonal skills, & initiative to problem solve and initiate planned responses.
• A current drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance.

We will also look favourably upon:

• An understanding of the issues faced by people experiencing domestic or family violence

HOW TO APPLY

Applications must include your resume and a cover letter, addressing the person specification within the position description and will be reviewed as received. 

Inquires can be emailed to hr@womenssafetyservices.com.au

APPLICATIONS CLOSE: 19 April 2026

Applications will be reviewed as received and the position closed earlier should a suitable candidates be found.

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work within Women’s Safety Services SA (WSSSA).